Tax Exemption

Doctor-Talk may support tax-exempt purchases for eligible customers where applicable.

Tax-exempt eligibility may depend on the customer or organization, shipping destination, products being purchased, applicable tax requirements, and supporting documentation.

Submitting a tax exemption request does not automatically guarantee approval.

How to Request Tax-Exempt Status

If you believe you or your organization qualifies for tax-exempt purchasing, please contact Doctor-Talk before placing your order.

Please provide:

• Your name or organization name
• Contact information
• Applicable tax exemption certificate or supporting documentation
• Any additional information relevant to your request

Our team will review the information provided and contact you if additional documentation is required.

Please wait for confirmation from Doctor-Talk before assuming that your account or purchase has been approved for tax-exempt treatment.

Tax Exemption Documentation

Customers requesting tax-exempt status are responsible for providing complete, accurate, valid, and current documentation.

The documentation required may vary depending on the customer, organization, shipping destination, products being purchased, and applicable requirements.

Doctor-Talk may request additional information or documentation when necessary to review a tax exemption request.

Approval of Tax-Exempt Status

Tax-exempt status is not automatically granted by submitting a request.

If your request is approved, Doctor-Talk will provide confirmation and any applicable instructions for completing your purchase.

Approval of one tax-exempt purchase does not necessarily mean that all future purchases will qualify for tax-exempt treatment.

Orders Already Placed

If you believe tax was incorrectly charged on an order that has already been placed, please contact us with:

• Your order number
• Your name or organization name
• Relevant tax exemption documentation
• A brief explanation of your request

We will review the request based on the circumstances of the order and applicable requirements.

Tax adjustments or refunds for previously completed orders are not guaranteed.

Customer Responsibility

Customers requesting tax-exempt treatment are responsible for ensuring that all information and documentation they provide is accurate and appropriate for their circumstances.

Eligibility may vary depending on the customer, organization, product, shipping destination, and applicable requirements.

Customers should consult an appropriate tax professional or relevant tax authority if they are unsure whether they qualify for tax-exempt purchasing.

Contact Us

For questions about tax exemption or to submit a tax exemption request, please contact us:

Legal Business Name: Astrion International Co., Limited
Trade Name: Doctor-Talk
Email: sales@doctor-talk.com
WhatsApp: +86 139 1670 7558
Registered Address: Room D5, 5/F, King Yip Factory Building, No. 59 King Yip Street, Kwun Tong, Kowloon, Hong Kong SAR